Job Advert – Office Co-ordinator
Reporting to: Chief Operating Officer
Reportees: None
Hours of work Full-time or part time
With an element of flexibility as per the business needs including occasional early starts for business meetings
Location: Fully office based
Position Overview:
Channel Capital are looking for an Office Co-ordinator that wants to work as a part of a high performing team, treat their colleagues well and have fun whilst consistently delivering. We are looking for an individual who is committed to both their own and our long-term improvement and want to be the best at what they do.
Established in 2006, Channel Capital Advisors LLP has built a technology enabled business finance engine that has funded more than $9billion in working capital across 33 countries. We are authorised and regulated by the Financial Conduct Authority (FCA), with a pristine regulatory and compliance track record which is valued by our stakeholders including clients, the trade credit insurance community, global institutional investors and service provider partners.
Our working capital solutions include receivables/invoice finance, supply chain finance and other business financing via short and long-term securitisation and financing facilities. Our trusted and dedicated teams structure the deals, negotiate the best rate and provide full-life transaction management and monitoring.
We are committed to pursuing best practises in environmental, social and governance (ESG) management and to facilitating sustainable trade finance for businesses across the globe.
The purpose of the role:
- To provide an efficient, accurate and proactive administrative support across the business.
- To provide excellent customer service to all of our customers, suppliers, contacts etc
- To organise and coordinate the office
- To coordinate administrative activities for the Company
- To be accountable for the office administration and to organize and maintain office operations and procedures, including introducing processes to ensure best practice, compliance, efficient filing and record keeping
- To ensure high standards of customer service are met at all times
- Respond to requests for information from colleagues, clients and suppliers
- Respond to the main office telephone, screening calls and transferring to relevant person as required
- General day-to-day admin and housekeeping including liaising with the on-site maintenance such as air-conditioning, coffee machines, flowers etc and maintain the kitchen area
- Coordinate & support inhouse meetings, client entertainments, lunches & scheduling appointments and overseeing catering during company events as appropriate
- Coordinate inventory of office supplies, including stationery and other equipment is maintained to ensure smooth office operations
- Creating travel itineraries for business executives, employees and company events
- Support business executives with general office administrative support
- Conduct regular inspections of office ensuring things are in order including emptying the dishwasher, aircon set up correctly, meeting rooms are clean and tidy
- To help maintain and grow the business by being proactive and professional with all stakeholders
- To be an Ambassador for our company at all times
KPI’s
KPI’s will be established on at least an annual basis and documented separately. Performance against KPI’s and other role requirements will be undertaken and regular intervals.
Key Skills
- Administrative skills
- Customer service and hospitality skills
- Organisational skills
- Communicate clearly and effectively
- Professional and confident telephone manner
- Demonstrate a good standard of written English – emails, phone calls and reports
- Attention to detail
- IT Skills including Microsoft Office, Outlook, Word, Excel, databases
Key Attributes
Ability to:
- Provide excellent customer service
- Work within a small team that shares a passion for this business.
- Demonstrate a very high level of attention to detail and a commitment to exceptional accuracy
- Be organised, show initiative and work calmly under pressure
- Be flexible and adapt to change
- Build relationships and establish rapport
- Communicate effectively
- Demonstrate a positive ‘can do’ approach to your work
- Work on your own initiative
Experience and Education:
- Proven administrative experience – working in a multitasking busy administrative role (essential)
- Professional customer service skills, with ability to adapt your style to different customers and stakeholders (essential)
- A proactive approach and using your own initiative (essential)
- GCSE A to C in English and Maths (or equivalent) (essential)
- Awareness of and adherence to confidentiality (essential)
- IT skills; Microsoft word, Excel, Outlook (essential)
- Have the right to work in the UK (essential)
More for the advert:
At Channel Capital, we are looking for a talented Management Accountant with passion, determination and integrity. Even if your experience doesn’t precisely match the job description, please apply.
Please send all applications to karen.may@channelcapital.co.uk
